Refund & Return Policy

At The Style Hub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.

1. Return Eligibility

We offer a 7-day return policy from the date of delivery.

To be eligible for a return, the item must:

  • Be unused, unwashed, and unworn
  • Be in its original condition
  • Have all original tags and packaging intact
  • Not show signs of use, damage, or alteration by the customer

Returns requested after 7 days of delivery may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or final sale
  • Gift cards and promotional items
  • Products damaged due to misuse by the customer
  • Items returned without original tags or packaging
  • Personal care and hygiene-related products (if applicable)

3. Damaged, Defective, or Incorrect Products

If you receive:

  • A damaged product
  • A defective product
  • An incorrect item

Please contact us within 48 hours of delivery with clear photos and your order details.

After verification, we will arrange a replacement or refund as applicable.

4. Return Process

To request a return:

  1. Email us at support@thestylehub.shop
  2. Mention your Order Number.
  3. Provide the reason for return.
  4. Attach supporting images if required.

Our support team will review your request and provide further instructions.

5. Return Pickup

Where reverse pickup service is available, we will arrange pickup from your address.

In locations where reverse pickup is unavailable, customers may be required to self-ship the product to the address provided by our support team.

6. Refund Process

Once the returned product is received and inspected:

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be credited to the original payment method
  • Processing time may vary depending on your bank or payment provider

7. Cash on Delivery (COD) Refunds

For COD orders:

  • Refunds will be processed through bank transfer, UPI, or another approved refund method.
  • Customers may be asked to provide bank account or UPI details for refund processing.

8. Exchange Policy

We currently offer exchanges only for:

  • Size-related issues (subject to stock availability)
  • Damaged or defective products
  • Incorrect products delivered

If the requested replacement product is unavailable, a refund may be issued instead.

9. Cancellation Policy

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted and the standard return process will apply.

10. Refund Approval Rights

The Style Hub reserves the right to reject return or refund requests that do not comply with this policy or where misuse of the return process is suspected.

11. Contact Us

For return, refund, or exchange assistance, please contact:

The Style Hub Customer Support

📧 Email: support@thestylehub.shop

📞 Toll-Free: 1800 120 6322

Warehouse Address:
Warehouse No. 12, Amingaon Industrial Area
Near NH-27 Logistics Corridor
North Guwahati, Kamrup (Rural)
Guwahati – 781031
Assam, India

🌐 Website: www.thestylehub.shop